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At Mowterra.online, we want you to shop with confidence. If you’re not completely satisfied with your purchase, we’re here to help.
We offer a 30-day return and exchange policy from the date you receive your order.
Returns and exchanges are accepted for both defective and non-defective products.
Items must be new, unused, and unworn.
Products must be returned in their original condition, with tags and packaging intact.
Items that show signs of use, damage, or alteration may not be eligible for return or exchange.
All returns and exchanges must be sent by mail.
To initiate a return or exchange, please contact our support team for instructions before sending the item back.
Customers are responsible for return shipping costs.
In the case of defective or incorrect items, please contact us before returning the product so we can assist you accordingly.
Exchanges are accepted within 30 days of delivery.
Exchanges are subject to product availability.
Once your return is received and inspected, we will notify you of the approval status.
Approved refunds will be processed within 30 days to your original payment method.
There are no restocking fees.
Mowterra.online currently ships only within the United States.
Returns and exchanges are accepted for U.S. orders only.
Refund processing time can take up to 30 days.
Please contact us at Support@Mowterra.online if you need further information or clarification on the Returns/Exchange policy.
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